We
Support
Security Systems

History


We have the best experts to elevate your business to the next level, try us and you
will see!

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Foundation

Founded since 1995

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24/7 Support

Technical services 24 hrs., 365 days a year

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World Wide Customers

• Over 5000 clients in central American
• We manage leader brands (Honeywell, Panasonic, Everfocus, Cyberpower, Visual Tools)

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Certified

• Certified in each brand
• 5 years warranty in all security and communication projects

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Services

Communication and security systems

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Satisfaction

Our mission is to guarantee the total satisfaction of our products and services to the client.

Helping our Country during Covid 19


150

Staff Guatemala

200

Staff Outsourcing

5000

Satisfied clients Security and Comunnication Projects

25

Years industry

3500

Security and Communication Projects

Mission:

Provide a great environment for our employees so they can take care of what matters most: YOUR BUSINESS!

Vision:

Become the #1 BPO in the region by providing a safe and amazing environment for our clients business and also taking care of our employees to ensure that every interaction is world class treatment.

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OUR VALUE ADDED PROPOSAL

GH CLAR, being part of the BPO industry has the operational and technical knowledge to guarantee that the information of our customers as well as the privacy of our clients are maintained with Integrity. We are certain that our clients will be satisfied and secure knowing that our customers integrity and information is being diligently safe guarded. As we navigate these tough times, we ensure that our agents health and security is made a priority.Due to recent events, GH CLAR, has established health and security measure for our team and employees. At each entrance, our employees will pass through a sanitizing station where they will be visually inspected and have their temperature taken. We are also proud to announce that in this state of crisis we are able to provide our employees a secure in-house transportation service. We have gone to great lengths to protect our employees, even so far as to have a full-time medical team on standby in the call center.During the outbreak crisis will be preparing meals for our employees and delivering it directly to their cubicles so to avoid further exposure outside the office and with other employees. At every point, our call center is and will continue to be in adherence with government regulations.

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STRATEGIC SITE READY TO DEVELOP

Our Financial and business district is located in the heart of the financial district in Zona 10 Guatemala City where we have the space and facilities to expand according to our client's necessities. Each and everyone of our phone operators will have at their fingertips the very best hotels, malls, restaurants and banks within walking distance.

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ABOUT OUR LLS SOLUCIONES CLIENT

We are a Call Center located in Guatemala that is dedicated to providing complex contact solutions. We have a broad range of capabilities but we are specialized Work Visa processing. Working in this complex and dynamic space requires that we apply continuous improvement practices to our process to ensure that workers are processed legally, and rapidly – a critical component to maintaining the high standards of quality worker processing, successful placement, and customer services that our customers have come to expect.Our customers can access the LLS worker processing system from the comfort and safety of their U.S. Offices in order to communicate with LLS agents, Customer Service, and to manage and monitor their worker requests every step of the way. We maintain a dynamic database of literally thousands of workers categorized by age, education, experience, occupation and visa status. We pride ourselves on our ability to provide employers with the workers they need in a timely manner.

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Safety and IT Security

Safety on the most important asset we have, our employees! We are ready with safety measures and procedures to make sure that our employees are safe on site. Pandemics are going to continue happening but we are ready to keep your business running! We take care of what matter the most, your customers! We offer 25 years of experience to ensure that, all your important data, as well as the end to end encryption, so that you don’t have to worry about anyone gaining unauthorized access to your customers data as well as having all the equipment with procedures to avoid any data leak.

LLS Guatemala Team


Our Awesome & Hard working Team

Operations Department


We have the best experts to elevate your business to the next level.

Operations

We are very careful in our employee selection. We are making sure that every person that is hired for our front line, is someone that has that sense to take care of what matters most to us: YOUR BUSINESS!! Also our staff members are great at providing an amazing world class treatment to ensure that every interaction, at all levels, is being handled in the best way possible.

QUALITY DEPARTMENT


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Quality

Quality is a big part on what we do! We have the best of the best on the market to ensure that our customers are being treated the best! We are proud to have staff members with over 7 years of experience on handling quality departments, to help the frontlines deliver the best of the best customer experience.

TRAINING DEPARTMENT


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Training

Experienced trainers are what make us the elite! We make sure that, at the end of our training sessions, only the best of the best are providing the world class experience your customer´s need to be able to handle what matters the most: YOUR BUSINESS!!!

WHY DO YOU NEED TO PARTNER WITH US?


Because we believe in what you believe in, your customers are top priority to you and they are to us as well. What can we do together? The sky is the limit!

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